Shipping & Delivery
FREE SHIPPING & INSURANCE
Minimum parches Rs 10000 diamonds gold & silver jewelery. 100% Refund Our 15-day No Questions asked Money Back Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we’ll happily provide you with a 100% full refund or exchange and we will also pay for the shipping to and fro.
Free Returns We offer FREE Return Shipping. You’ll receive complimentary return shipping on all resizing, exchanges, or refunds for all products within the 15-day money back policy. If you prefer just call our customer delight team and we will send a courier over to pick it up from you.
Lifetime Exchange & Buy-Back Policy: We offer a Lifetime Exchange & Buy-Back Policy on all purchases* made from Krrish, within India. The product along with the original product certificate, can be returned for buy-back or exchanged basis its current market value, with deductions towards making charges and Rs.500 towards processing charges. If you received a discount or free gift while making your purchase, we will deduct the original discount amount or free gift value, as applicable. You can choose to return the free gift as well.
Lifetime Exchange: The value of the exchanged product after deductions towards making charges and discounts will be credited to your Krrish account. This remains valid for 365 days and can be used to purchase anything (except Coins and Solitaires) on our website. The value cannot be encashed.
Lifetime Buy-Back: If you choose to return the product for buyback, the buy-back value will be paid to you via online bank transfer within 10 days of receipt of the product.
Jewellery returned showing signs of alteration by anyone other than Krrish shall not be accepted for return. Based on our quality inspection, we reserve the right to change the Exchange and Buy-Back amount of the product.
Category | Exchange Value | BuyBack Value |
Diamond & Gemstone Jewellery | 90% of gold/platinum value at current market rate 70% of diamond/gemstone value at current market rate | 90% of gold/platinum value at current market rate 80% of diamond/gemstone value at current market rate |
Plain Gold /Platinum jewellery | 100% of gold/platinum value at current market rate | 100% of gold/platinum value at current market rate |
Coins | 80% of gold/silver value at current market rate | 80% of gold/silver value at current market rate |
Solitaire Jewellery & Loose Solitaires | 100% of diamond/gemstone value at current market rate 90% of solitaire value at current market rate (Up to INR 10 lakhs) | 80% of diamond/gemstone value at current market rate 80% of solitaire value at current market rate (Up to INR 10 lakhs) |
Note:
- Loss of the original product certificate would result in a deduction of Rs. 700.
- Krrish products bought from non Krrish Offline Stores will not be eligible for exchange/buyback.
Transit Insurance All goods will be fully insured by Krrish until they reach you, so your purchase is 100% safe.
Customer Delight Need help? Think we could have done something better?
We are listening and happy to do what we can to improve. Please let us know.